01 / Privacy Policy
Information handling / Website enquiries
Privacy should be clear before information is shared.
This Privacy Policy explains how GURM Realty Advisory may collect, use, store and handle personal information when you use this website or submit a property requirement.
The policy applies to information shared through this website and related enquiry communications.
Last updated:
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Information you choose to share
GURM may collect information that a visitor intentionally provides through the website or during related enquiry communications. This may include:
- Name
- Email address
- Phone number
- Country or calling code
- Client type
- Requirement type
- Budget or ticket-size information where provided
- Preferred location
- Property requirement details
- Free-text messages or concerns submitted through the enquiry form
- Information voluntarily shared later through email, phone or other direct communication
The general website enquiry process is not intended for the automatic collection of identity documents, bank details, sensitive financial records or legal documents. If such information is later required, it should be requested and handled through a separately understood process appropriate to the requirement.
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How the information may be used
Information shared with GURM may be used to:
- Review and understand the enquiry
- Respond to the person making the enquiry
- Determine whether GURM may be able to assist
- Discuss scope, next steps and commercial terms where applicable
- Coordinate property-related communication requested by the user
- Maintain relevant enquiry and client communication records
- Improve website usability and service quality
- Comply with lawful obligations where required
GURM Realty Advisory does not sell personal information to third parties.
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Website enquiry submissions
When a visitor uses the “Discuss Your Requirement” form, the submitted information is intentionally provided to GURM for review and response.
- Submitting the form does not create an automatic advisory engagement.
- Submitting information does not guarantee that GURM will accept the requirement.
- Engagement scope and commercial terms may need to be agreed separately.
- Users should avoid submitting unnecessary sensitive personal information through the general enquiry form.
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Communication after an enquiry
GURM may respond using the contact information provided by the user, including by email or telephone. Communication may relate to:
- The submitted requirement
- Clarification questions
- Next steps
- A requested property discussion
- Potential engagement scope
Providing contact information for an enquiry does not imply consent to unrelated or unsolicited marketing campaigns.
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Technical and website information
The website may process limited technical information required for security, performance and normal website operation.
If analytics, cookies or similar technologies are introduced in the future, this policy may be updated accordingly. This policy does not represent that advertising cookies, behavioural tracking or geolocation tracking are currently active.
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Service providers
Limited information may be processed through technical service providers used to operate the website or handle enquiries. The relevant roles may include:
- Website hosting
- Email delivery
- Technical infrastructure
- Form-processing or security services
Service providers should receive only the information reasonably necessary to perform their role and remain subject to the safeguards applicable to that service relationship.
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Information shared during professional coordination
If a user later instructs GURM to coordinate a property matter, relevant information may be shared as reasonably necessary with parties involved in that agreed coordination, such as:
- Advocates or title professionals
- Chartered accountants or tax professionals
- Engineers or architects
- Banks or authorised dealers
- Builders or developers
- Sellers
- Authorised representatives
- Statutory or registration authorities
This sharing would occur in the context of a user-approved or agreed requirement. It does not occur automatically because a person visits the website.
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How long information may be retained
Information may be retained for as long as reasonably necessary to:
- Respond to the enquiry
- Maintain relevant business or communication records
- Support an agreed engagement
- Comply with legal or regulatory obligations
- Resolve disputes or record legitimate business activity
The appropriate period may vary with the nature of the enquiry, any agreed engagement and applicable record-keeping requirements.
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Reasonable safeguards
GURM may use reasonable administrative and technical measures intended to protect personal information against inappropriate access, use, alteration or disclosure.
No internet transmission or electronic storage method can be guaranteed to be completely secure. Users should therefore avoid sending unnecessary sensitive information through general website communication channels.
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Your choices
A person may contact GURM to:
- Ask what personal information they have provided
- Request correction of inaccurate information
- Request deletion where legally and operationally appropriate
- Ask GURM to stop using information for a particular communication purpose
Requests will be considered in light of applicable law, legitimate record-keeping needs and operational requirements.
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External websites
The website may link to third-party websites operated by authorities, developers, service providers or other information sources. GURM does not control and is not responsible for the privacy practices or content of those external websites. Users should review the privacy information provided by the relevant third party.
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Children’s information
The website is intended for adults making or assisting with property-related decisions and is not directed at children.
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Changes to this policy
This Privacy Policy may be updated when website functionality, legal requirements or business processes change. An updated version will display a revised “Last updated” date on this page.
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Privacy questions
Questions about this Privacy Policy or information previously shared with GURM may be sent to:
info@gurm.inPunjab RERA Registration
PBRERA-LDH44-REA3405